Privacy Policy

Privacy Policy

Who We Are

This Privacy Policy applies to Intelligent Fire Systems & Solutions (“we,” “our,” “us”) and our website: https://IntelligentFire.com.

We are a comprehensive provider of fire protection and life safety solutions serving clients across California, Nevada, Arizona, and South Carolina.

Contact Information:
Intelligent Fire Systems & Solutions
Email: info@intelligentfire.com
Phone: (888) 864-4362
Mailing Address: 28338 Constellation Road, Suite 910, Valencia, CA 91355

What Personal Data We Collect and Why We Collect It

We collect personal and technical data to improve user experience, support customer relationships, and comply with industry and safety standards.

This may include:

• Contact information: Name, email address, phone number, and company name (for inquiries or service requests).

• Transactional data: Service history, project details, or billing information when applicable.

• Technical data: IP address, browser type, cookies, and analytics data to optimize site functionality and performance.

We collect and retain this data:

• To provide and manage the services you request.

• To respond to inquiries or support needs.

• To meet regulatory and compliance requirements.

• To enhance website security and functionality.

We do not sell or rent personal data. Any use is strictly limited to operational, legal, or customer service purposes.

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.

Media

If you upload images or documents to the website, avoid including embedded location data (EXIF GPS). Visitors can download and extract any location data from media files on the site.

Contact Forms

When you submit a form through our website, we collect your name, email, phone number, and message content solely to respond to your inquiry.

We retain contact form submissions for up to 12 months for customer service purposes and internal review. We do not use this data for unsolicited marketing.

Cookies

Our site uses cookies to enhance usability and analytics. Cookies help us understand how visitors engage with our website and allow certain functionality (such as remembering preferences).

You can control or delete cookies through your browser settings. Disabling cookies may affect some features or functionality of the site.

Analytics

We use Google Analytics and Google Site Kit to collect anonymous usage data such as page views, session duration, and referral sources.

This data helps us improve our website’s performance and user experience. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Who We Share Your Data With

We share limited data only with trusted third-party providers as needed to operate our business, including:

• Web hosting and IT infrastructure providers.

• Payment processors (if applicable).

• Analytics and email service providers.

All partners are required to maintain strict confidentiality and data protection standards in compliance with applicable laws.

How Long We Retain Your Data

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.

• Contact form submissions: up to 12 months.

• Analytics data: up to 26 months.

• Service-related records: retained as required by law or insurance regulations.

What Rights You Have Over Your Data

If you have submitted data through this site, you may request:

• Access to your personal data.

• Correction of inaccuracies.

• Deletion of your data (where legally permissible).

To submit a privacy request, contact us at privacy@intelligentfire.com.

Where Your Data Is Sent

Our website is hosted in the United States. Data collected through this site may be processed or stored in the U.S. in accordance with applicable privacy and data protection laws.

How We Protect Your Data

We employ multiple layers of protection to safeguard your data, including:

• Secure SSL encryption for data transmission.

• Firewall and malware protection on hosted servers.

• Restricted internal access and staff confidentiality training.

• Regular security audits and updates.

What Data Breach Procedures We Have in Place

In the unlikely event of a data breach, we will:

• Promptly identify and contain the breach.

• Notify affected individuals and relevant authorities as required by law.

• Conduct a full investigation and implement corrective measures.

What Third Parties We Receive Data From

We may receive limited, non-personal information from analytics or marketing partners to measure website performance and campaign effectiveness.

What Automated Decision Making and/or Profiling We Do

We do not use automated decision-making or profiling systems that impact users’ rights, finances, or service eligibility.

Industry Regulatory Disclosure Requirements

As a provider of fire protection and life safety services, we adhere to applicable local, state, and national regulations, including NFPA standards, ICC, OSHA, and AHJ requirements.

Contact Information

For privacy-related inquiries or concerns, please contact:
Privacy Officer
Email: privacy@intelligentfire.com
Phone: (818) 864-4572
Address: 28338 Constellation Road, Suite 910, Valencia, CA 91355

Last Updated: 10/01/2025

Connect with a Fire Protection Consultant:
Direct: (888) 864-4362 | Technical Inquiries: Info@IntelligentFire.com